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Service Desk Manager

Service Desk Manager

  • Anywhere

Service Desk Manager

We are looking for an IT Service Desk Manager to join one of our partners- an exciting, and fast-growing electronic commerce retailer!

They have a fantastic culture and offer great opportunities for growth and career progression.


What you will be doing

  • Managing a team of 4 engineers
  • Being the point of contact for customers leading a culture of excellence and quality
  • Looking to make continuous improvements to infrastructure
  • Ensuring SLAs are met

What you will bring

  • Experience in a similar managerial/team lead role
  • Understanding of teamwork and getting the most out of colleagues
  • A focus for providing excellent service
  • Exposure to working in fastpaced environments
  • Excellent communication and presentation skills

Technical Skills

  • Windows
  • Mac
  • Meraki
  • Active Directory
  • MDM
  • Call logging software
  • Intune
  • Teams

What’s on offer

  • Highly competitive salary
  • 25 days holiday
  • Fantastic training and professional development
  • A fantastic, closeknit team

Get in touch if you think this looks like a great opportunity for you!AA

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Job Overview
IT Support Management
Offered Salary
Job Location